From: Online Auction Sales Support Department [ebaysupport@adelphia.net]
Sent: Thursday, July 28, 2005 4:15 PM
To: StringsnSticks.com
Subject: Re: Problems with Item #6784928033
Dear Mr. Martin,
Please provide your sales order number and phone number, and we will reply with an RMA number and instructions in 24 hours or less.
Thank you.
Cordially,
Technical Support
Online Auction Sales
5900 Som Center Rd, Suite 12
PMB 220
Willoughby, OH 44094
ebaysupport@adelphia.net
*For a quicker response, please quote previous messages in your reply.
StringsnSticks.com wrote:
I have not heard anything yet on this. We need to resolve this ASAP. I took it to a local shop and they tried different memory and again reformatting the hard drive and re-installing. They think it is a bad motherboard or processor.
Thanks,
Dean
—–Original Message—–
From: eBay Online Sales [mailto:mbpsales@n2net.net]
Sent: Monday, July 25, 2005 1:21 PM
To: sales@stringsnsticks.com
Cc: ‘Online Auction Sales Support Department’
Subject: RE: Problems with Item #6784928033
I have received your email and forwarded it to our support department, they will respond within 2 business days (or sooner) with proper technical assistance. Thank you.
—–Original Message—–
From: eBay Member: stringsnsticks [mailto:member@ebay.com]
Sent: Monday, July 25, 2005 1:01 PM
To: mbpsales@n2net.net
Subject: Problems with Item #6784928033
eBay sent this message to Mitch Jones (mbpsales). Your registered name is included to show this message originated from eBay. Learn more. Question about Item — Respond Now eBay sent this message on behalf of an eBay member via My Messages. Responses sent using email will go to the eBay member directly and will include your email address. Click the Respond Now button below to send your response via My Messages (your email address will not be included). Question from stringsnsticksItem: GATEWAY 600YGR P4 2.2GHz LAPTOP NOTEBOOK 60GB/512MB (6784928033)This message was sent after the listing closed.stringsnsticks is the winner.I received the laptop on Friday afternoon – thanks for the faster shipping. Unfortunately, there are a couple of problems. When installing Windows XP the machine froze several times. I finally got it installed but it only runs for a minute or 2 before freezing up. I have re-formatted the hard drive and re-installed windows 3 times and the behavior is the same. There is a cover missing on the back of the computer. Please let me know how to proceed. Thanks, Dean MartinRespond to this question in My Messages. Item Details Item name:GATEWAY 600YGR P4 2.2GHz LAPTOP NOTEBOOK 60GB/512MBItem number:6784928033End date:Jul-12-05 13:32:26 PDTView item description:http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=6784928033&sspagename=ADME:B:AAQ:US:1Thank you for using eBay!http://www.ebay.com/Marketplace Safety TipAlways remember to complete your transactions on eBay – it’s the safer way to trade. Is this message an offer to buy your item directly through email without winning the item on eBay? If so, please help make the eBay marketplace safer by reporting it to us. These “outside of eBay” transactions may be unsafe and are against eBay policy. Learn more about trading safely.Is this email inappropriate? Does it violate eBay policy? Help protect the community by reporting it. Learn how you can protect yourself from spoof (fake) emails at: http://pages.ebay.com/education/spooftutorialThis eBay notice was sent to mbpsales@n2net.net on behalf of another eBay member through the eBay platform and in accordance with our Privacy Policy. If you would like to receive this email in text format, change your notification preferences.See our Privacy Policy and User Agreement if you have questions about eBay’s communication policies. Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html User Agreement: http://pages.ebay.com/help/policies/user-agreement.htmlCopyright © 2005 eBay, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125. |